Monday, May 7, 2007

Admit It

This is my Admissions Essay.

My sister and I were raised to place great value on respect, conduct and etiquette. This was founded in parts on my mother's French upbringing and my father's military background. Experience has also taught me that there is no substitute for sincerity and consideration in all matters. I strive to provide a respectful quality of genuine service provided by deliberate, kind and patient hand. My wife and I continue that tradition with our children.

I do believe the standard cliché "good help is hard to find". However, this is only half the problem. To provide good customer service, the provider must have an understanding of what is to be expected. If I enter a distinguished restaurant, I expect gracious service, impeccable surroundings and a meal created from the best ingredients. If these expectations are met, I leave with a good feeling about the place.

My goal for this training is to learn what it is to provide high-quality service and to learn insights into the finer details. My background imparts me with the aptitude for excellent service. I wish to learn what is to be expected so that I can anticipate those needs and surpass them when possible.

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